The case study highlights the importance of community engagement in cash transfer programming, and it showed the success story of doing so in the cash transfer programming in Typhoon Wutip and Nari operations which the central provinces of Viet Nam in October 2013.

To improve preparedness in cash transfer programming, a review was conducted in 2015 to capture best practices in beneficiary targeting and impact stories. This initiative provided an opportunity for community members and local authorities to raise their voice and concerns about the process.